Piazza Sempione Dress
Posted on Friday, June 13th
Description of Garment:
Purple Printed Dress
Manufacturer: Piazza Sempione
RN#: Not available
Care Label Instructions: Dryclean Only
Problem: This fabric contains metallic yarns. When this dress was drycleaned as instructed by the care label (in perchloroethylene), the metallic yarns shrank, causing the permanent distortion (wrinkling) and shrinkage of the fabric.
Responsibility: The manufacturer. The metallic yarns are heat-sensitive, causing them to shrink from the heat generated during the reclamation cycle.
Recommendation: If this dress fails when processed according to the care label instructions, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: Explain the potential serviceability issues to the customer. Since this type of metallic yarn is sensitive to heat, the temperatures required to reclaim hydrocarbon or silicone drycleaning solvents (by industry and government standards), may also damage the fabric.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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