Cache Dress

Description of Garment:

 Lavender Beaded Dress

Manufacturer: Cache'

RN#: Not Available

Care Label Instructions: Dryclean Only

Problem: The beaded trimming contains a plastic resin that is soluble in standard drycleaning solvent (perchloroethylene). As a result, the beading partially dissolved when drycleaned as instructed by the care label.

Responsibility: The manufacturer's. This dress failed when drycleaned according to the care label instructions

Recommendation: If this dress should fail during the drycleaning process, it should be returned to the place of purchase for a refund or exchange.

Drycleaner: Explain the potential serviceability issues to the customer. Since this dress may prove to be unserviceable when processed in accordance with the care label instructions, a signed release of liability should be obtained prior to acceptance. We have no data as to the serviceability of this garment in alternate solvents.

The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.  

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