Posted on Friday, March 7th
Description of Garment:
Lavender Beaded Dress
RN#: Not Available
Care Label Instructions: Dryclean Only
Problem: The beaded trimming contains a plastic resin that is soluble in standard drycleaning solvent (perchloroethylene). As a result, the beading partially dissolved when drycleaned as instructed by the care label.
Responsibility: The manufacturer's. This dress failed when drycleaned according to the care label instructions
Recommendation: If this dress should fail during the drycleaning process, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: Explain the potential serviceability issues to the customer. Since this dress may prove to be unserviceable when processed in accordance with the care label instructions, a signed release of liability should be obtained prior to acceptance. We have no data as to the serviceability of this garment in alternate solvents.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
Sign-up for Home/Office Pick-up and Delivery Service
Fill out our delivery request form, and we'll promptly contact you to get you added to one of our routes.
Sign-up for the Newsletter
Get Michaels Fabricare discounts, dry cleaning news, garment care tips and more by simply signing up to our occasional eNewsletter.