Posted on Friday, January 18th
Description of Garment:
Black and White Printed Dress
Manufacturer: I-N-C (International Concepts)
RN#: WPL 8046
Care Label Instructions: "Dryclean"
Problem: The black pigment contained in the printed design partially dissolved when
this dress was drycleaned in perchloroethylene, causing the print to crock (fade).
Responsibility: The manufacturer's. The black pigment became soluble when drycleaned in accordance with the care label due to a defect in the application of the printed design.
Recommendation: If this dress fails when drycleaned according to the care label instructions, it should be returned to its place of purchase for a refund or exchange.
Drycleaner: Advise the customer that this dress may fail when drycleaned as instructed by the care label. Because of the potential serviceability issue concerning this dress, we recommend that a signed release of liability be obtained prior to processing. We have no data as to the serviceability this garment in other solvent types.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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