Oscar Dela Renta
Posted on Friday, November 30th
Description of Garment:
Gray Sport Jacket
Manufacturer: Oscar De La Renta
RN#: (WPL) 5741
Care Label Instructions: Dryclean Only
Problem: The fabric contains short staple wool fibers. Since the fibers lacked tensile strength, they snapped and slipped within the yarns causing the fabric to become fuzzy and pilled when drycleaned.
Responsibility: The manufacturer's. Since this fabric contains yarns that lack integrity, the garment failed when drycleaned in accordance with the care label instructions.
Recommendation: If this sport jacket fails when drycleaned as instructed by the care label, it should be returned to its place of purchase for a refund or exchange.
Drycleaner: Explain the potential serviceability issues to the customer. Since this garment may prove to be unserviceable when drycleaned, a signed release of liability should be obtained prior to it's acceptance for processing.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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