Max Mara Dress
Posted on Friday, November 9th
Description of Garment:
Black Dress (silk and cotton blend)
Manufacturer: Max Mara
Care Label Instructions: Dryclean Only
Problem: This dress contains dyestuffs and sizing agents that became soluble in perchloroethylene. This resulted in the fading of this dress when drycleaned as instructed by the care label.
Responsibility: The manufacturer's. This dress proved to be unserviceable when drycleaned in accordance with the care label instructions due to the solvent-soluble nature of the dyestuffs and sizing agents.
Recommendation: If the above-mentioned damage occurs during the dycleaning process, this dress should be returned to the place of purchase for a refund or exchange.
Drycleaner: Since there may be an issue with the serviceability of this dress, the customer should be advised of the potential problem. We recommend that a signed release of liability be obtained prior to accepting this dress for processing. We have no data as to the serviceability of this dress in alternate solvent types.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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