Posted on Friday, September 14th
Description of Garment:
Manufacturer: Coconut Grove
Care Label Instructions: Dryclean only
Problem: This fabric contains a silk face fabric that is affixed to a fusible backing. When this sport jacket was drycleaned in hydrocarbon solvent, the adhesive binder dissolved and migrated onto the surface of the fabric at the seamed, stitched or hemmed areas of the garment, causing discolorations that cannot be corrected.
Responsibility: The manufacturer's. The adhesive binder became soluble in standard hydrocarbon drycleaning solvent and was affected by the temperatures generated during the reclamation cycle.
Recommendation: If this sport jacket proves to be unserviceable when processed in accordance with the care label instructions, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: Explain to the customer that there may be potential serviceability issues concerning this sport jacket. Because of this, a signed release of liability should be obtained prior to its acceptance for processing. We have no data as to the serviceability of this garment in alternative solvents. Because of the heat-sensitivity of the adhesive binder, we are of the opinion that this fabric may fail during the reclamation cycle used in any solvent type
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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