Posted on Friday, September 7th
Description of Garment:
Jeans w/ Pigment Printed Design
Care Label Instructions: Machine or Hand Wash Cold, Tumble Dry Low
Problem: The pigment contained in the printed design crocked off when these jeans were laundered as instructed by the care label.
Responsibility: The manufacturer's. Because of improper curing, the pigment loosened from the friction and abrasion encountered during normal wear. When laundered, the loosened pigment was flushed from the fabric, resulting in a loss of color.
Reccomendation: Advise the customer that these jeans may fail when laundered in accordance with the care label instructions. Because of the potential serviceability issues concerning these jeans, we recommend that a signed release of liability be obtained prior to their acceptance for processing.
Drycleaner/ Wetcleaner: Over the past several years, we have issued two "Watchouts" concerning pigment printed jeans manufactured by Evisu. When contacted, the manufacturer denied that there was any problem concerning their garments.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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