Posted on Friday, August 24th
Description of Garment:
RN#: Not available
Care Label Instructions: Dryclean Only
Problem: This coat is fabricated of a cotton fabric that is coated with polyurethane. When this garment was drycleaned in hydrocarbon solvent, the coating dissolved, discoloring the shell with the sticky residue of the polyurethane.
Responsibility: The manufacturer's. The coating becomes soluble when drycleaned in accordance with the care label instructions.
Recommendation: If this coat fails in the recommended care process, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: We have reported similar serviceability problems concerning Prada garments that contain coated fabrics. These garments were processed in both hydrocarbon and perchloroethylene. Advise the customer that this coat may fail when it is drycleaned as instructed by the care label. Because of this, we suggest that a signed release of liability be obtained from the customer prior to its acceptance for processing.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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