Pete and Greta
Posted on Friday, August 10th
Description of Garment:
Manufacturer: Pete & Greta
Care Label Instructions: Dryclean only
Problem: This fabric contains steel yarns. When drycleaned in perchloroethylene, the steel yarns snapped in the areas of the garment that received excessive friction during wear (crotch area), causing the fabric to become abrasive to the touch.
Responsibility: The manufacturer's. The steel yarns used in this fabric lack the tensile strength necessary to withstand normal wear as well as the standard drycleaning process.
Recommendation: If this garment proves to be unserviceable when processed in accordance with the care label instructions, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: Explain to the customer that this fabric may fail during normal wear as well as when drycleaned as instructed by the care label. Because of this, a signed release of liability should be obtained prior to accepting this garment for processing. While we have no data as to the serviceability of these slacks in alternate solvents, the type of solvent used is usually not a factor in this type of fabric damage.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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