Posted on Friday, July 13th
Description of Garment:
Women's Blazers (Assorted Colors)
Manufacturer: Silk Assets by Diane Von Furstenberg
Care Label Instructions: Dryclean only
Problem: The front and seamed areas of these blazers contain a fusible interfacing. When these blazers were drycleaned in hydrocarbon solvent, the adhesive binder in the interfacing dissolved and migrated onto the surface of the fabric, causing discolorations that cannot be corrected.
Responsibility: The manufacturer. The adhesive binder became soluble in standard hydrocarbon drycleaning solvent and was affected by the temperatures generated during the reclamation cycle.
Recommendation: If this blazer proves to be unserviceable when processed in accordance with the care label instructions, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: Explain to the customer that there may be potential serviceability issues concerning these garments. Because of this, a signed release of liability should be obtained prior to their acceptance for processing. We have no data as to the serviceability of these blazers in alternative solvents. Because of the solubility and heat-sensitivity of the adhesive binder, we are of the opinion that these garment will fail when drycleaned in perchloroethylene.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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