Talbots Collection Jacket

Description of Garment:

 Beige Jacket

Manufacturer: Talbots Collection

RN#: Not available

Care Label Instructions: "Dryclean Only"


Problem: This fabric contains metal yarns. When this jacket was drycleaned as instructed by the care label (in perchloroethylene), the metallic yarns shrank, causing the distortion of the fabric.

Responsibility: The manufacturer's. The metallic yarns are heat-sensitive, which caused them to shrink from the heat produced during the reclamation cycle.

Recommendation: If this jacket fails when drycleaned according to the care label instructions, it should be returned to its place of purchase for a refund or exchange.

Drycleaner: Explain the potential serviceability issues to the customer. Since the metallic yarns are sensitive to heat, the temperatures generated during the reclamation cycle in any solvent type (by industry and governmental standards) may cause the fabric to distort.

The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.