Posted on Friday, October 16th
Description of Garment:
Black Dress w/ Faux Leather Trim
Manufacturer: Hugo Euscati
Care Label Instructions: "Dryclean Only"
Problem: This dress is trimmed with an imitation leather fabric that contains a vinyl resin. When drycleaned in perchloroethylene, the plasticizing agents contained in the vinyl resin dissolved, causing the trimming to stiffen.
Responsibility: The manufacturer's. This dress failed when drycleaned in accordance with the care label instructions.
Recommendation: If this garment fails when drycleaned as instructed by the care label, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: Since there may be an issue with the serviceability of this dress, the customer should be advised of the potential problem. We suggest that a signed release of liability be obtained prior to accepting this dress for processing. While we have no data as to the serviceability of this dress in alternative solvents, vinyl fabrics can usually be successfully drycleaned in both hydrocarbon and silicone-based solvents.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
Sign-up for Home/Office Pick-up and Delivery Service
Fill out our delivery request form, and we'll promptly contact you to get you added to one of our routes.
Sign-up for the Newsletter
Get Michaels Fabricare discounts, dry cleaning news, garment care tips and more by simply signing up to our occasional eNewsletter.