Helmut Lang Jeans
Posted on Friday, June 12th
Description of Garment:
Jeans w/ a Gray Rubberized Coating
Manufacturer: Helmut Lang
Care Label Instructions: "Dryclean Only"
Problem: These jeans contained a gray resinous (rubberized) coating. The coating dissolved when these jeans were drycleaned in hydrocarbon solvent.
Responsibility: The manufacturer. This garment failed when drycleaned in accordance with the care label instructions. This was due to the solubility of the coating in hydrocarbon drycleaning solvent .
Recommendation: If the above-mentioned damage occurs when these jeans are drycleaned as instructed by the care label, they should be returned to their place of purchase for a refund or exchange.
Drycleaner: Explain the potential serviceability issues to the customer. Since this garment may prove to be unserviceable when processed by the care label instructions, a signed release of liability should be obtained prior to accepting it for processing. While we have no data as to the serviceability of these jeans in alternate solvent types, we are of the opinion that the coating may dissolve in perchloroethylene and may be affected by the heat generated during the reclamation cycle in any solvent type.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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