Guess Rain Coat
Posted on Friday, June 5th
Description of Garment:
White Raincoat
Manufacturer: Guess
RN#: 54163
Care Label Instructions: "Dryclean Only"
Problem: The shell of this raincoat is coated with a vinyl resin that is meant to impart water repellency to the fabric. When drycleaned in perchloroethylene, the plasticizing agent in the vinyl resin dissolved, causing the fabric to become stiff and brittle.
Responsibility: The manufacturer's. This raincoat proved to be unserviceable when drycleaned in accordance with the care label instructions.
Recommendation: If this garment fails when drycleaned as instructed by the care label, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: Since there may be an issue with the serviceability of this raincoat, the customer must be advised of the potential problem, and a signed release of liability should be obtained prior to processing. We have no data concerning the serviceability of this raincoat in alternate solvents.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
Sign-up for Home/Office Pick-up and Delivery Service
Fill out our delivery request form, and we'll promptly contact you to get you added to one of our routes.
Sign-up for the Newsletter
Get Michaels Fabricare discounts, dry cleaning news, garment care tips and more by simply signing up to our occasional eNewsletter.
