Baby Noiz Jacket
Posted on Friday, April 24th
Description of Garment:
White Down Jacket
Manufacturer: Baby Noiz
Care Label Instructions: "Dryclean Only"
Problem: The shell of this jacket contains a polyurethane coating. When this jacket was
drycleaned in accordance with the care label instructions (in hydrocarbon solvent), the coating dissolved, causing the discoloration of the shell.
Responsibility: The manufacturer's. Because of the solvent-soluble nature of the polyurethane coating, this jacket failed when processed according to care label instructions. Although we have no data as to the serviceability of this garment in alternative solvents, we are of the opinion that this jacket will sustain similar damage when processed in perchloroethylene.
Recommendation: If this jacket proves to be unserviceable when drycleaned as instructed by the care label, it should be returned to its place of purchase for a refund or exchange.
Drycleaner: Advise the customer that the above-mentioned damage may occur during the drycleaning process. Because of the possible serviceability issues concerning this garment, we suggest that a signed release of liability be obtained from the customer prior to its acceptance for processing.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
Sign-up for Home/Office Pick-up and Delivery Service
Fill out our delivery request form, and we'll promptly contact you to get you added to one of our routes.
Sign-up for the Newsletter
Get Michaels Fabricare discounts, dry cleaning news, garment care tips and more by simply signing up to our occasional eNewsletter.