Express Jacket w/Printed Applique'
Posted on Friday, April 10th
Description of Garment:
White Jacket w/ Black Printed Appliqué
Care Label Instructions: "Dryclean Only"
Problem: This jacket contains a printed design. When drycleaned in accordance with
the care label instructions (in perchloroethylene), the printed design faded.
Responsibility: The manufacturer's. The pigments and (or) binding agents that were used in the application of the printed design partially dissolved during the drycleaning process, resulting in a loss of color.
Recommendation: If this jacket proves to be unserviceable when drycleaned, it should be returned to its place of purchase for a refund or exchange.
Drycleaner: Advise the customer that this jacket may fail when drycleaned as instructed by the care label. Because of the potential serviceability issue concerning this jacket, we recommend that a signed release of liability be obtained prior to processing. We have no data as to the serviceability this garment in alternate solvent types.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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