Posted on Friday, April 3rd
Description of Garment:
Black and White Striped Jacket
RN#: Not available
Care Label Instructions: "Dryclean Only"
Problem: The striped design is a pigment print. When this jacket was drycleaned in
hydrocarbon solvent, the pigment dissolved, causing a random loss of the striped design.
Responsibility: The manufacturer's. The pigment became soluble when drycleaned in accordance with the care label instructions
Recommendation: If this jacket fails when drycleaned according to the care label instructions, it should be returned to its place of purchase for a refund or exchange.
Drycleaner: Advise the customer that this jacket may fail when drycleaned as instructed by the care label. Because of the potential serviceability issue concerning this garment, we recommend that a signed release of liability be obtained prior to processing. While we have no data as to the serviceability this garment in alternate solvent types, we are of the opinion that this garment will sustain the same damage when drycleaned in perchloroethylene.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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