Posted on Friday, March 27th
Description of Garment:
White Coat w/ Black Leather Trimming
RN#: Not available
Care Label Instructions: " Dry Clean Only"
Problem: When this coat was drycleaned in perchloroethylene, the black dyestuffs from the leather trim became fugitive and transferred onto the white fabric causing discolorations that cannot be corrected.
Responsibility: The manufacturer's. Because of the solvent- soluble nature of the black dyestuffs, this coat proved to be unserviceable when drycleaned in accordance with it's care label instructions.
Recommendation: We have contacted Burberry concerning the unserviceable nature of this coat. They advised us that they will facilitate any claims concerning this garment. If the above-mentioned damage occurs when this coat is drycleaned as instructed by the care label, contact Alan Spielvogel at the NCA.
Drycleaner: Since there may be a potential serviceability issue concerning this coat, we suggest that a signed release of liability be obtained prior to its acceptance for processing.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
Sign-up for Home/Office Pick-up and Delivery Service
Fill out our delivery request form, and we'll promptly contact you to get you added to one of our routes.
Sign-up for the Newsletter
Get Michaels Fabricare discounts, dry cleaning news, garment care tips and more by simply signing up to our occasional eNewsletter.