JC Penny Bedspread & Pillow Sham Set
Posted on Friday, March 6th
Description of Articles:
Bedspread and Pillow Shams w/ Pigment Printed Design
Manufacturer: J.C. Penny Home Collection by Chris Madden
Care Label Instructions: "Dryclean Only"
Problem: The pigments contained in the printed design partially dissolved when these articles were drycleaned in perchloroethylene. This resulted in the overall fading of the print.
Responsibility: The manufacturer's. The pigments became soluble when drycleaned in accordance with the care label instructions.
Recommendation: If this bedspread and pillow shams fade when drycleaned according to the care label instructions, they should be returned to their place of purchase for a refund or exchange.
Drycleaner: Advise the customer that these articles may fail when drycleaned as instructed by the care label. Because of the potential serviceability issue concerning these pieces, we recommend that a signed release of liability be obtained prior to processing. We have no data as to the serviceability these articles in alternate solvent types.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured article is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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