Catherine Malandrino Dress
Posted on Friday, January 23rd
Description of Garment:
Black Dress w/ Metallic Studs
Manufacturer: Catherine Malandrino
Care Label Instructions: "Dryclean Only"
Problem: This dress is trimmed with metallic studs that are affixed to the fabric with an adhesive binder. When drycleaned in perchloroethylene, the adhesive dissolved, resulting in a loss of the trimming.
Responsibility: The manufacturer's. This dress failed when drycleaned according to the care label instructions. This was due to the solubility (in perchloroethylene) of the adhesive binder.
Recommendation: If this dress fails when drycleaned according to the care label instructions, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: Explain the potential serviceability issues to the customer. Since this dress may prove to be unserviceable when processed by the care label instructions, a signed release of liability should be obtained prior to acceptance. Although we have no data as to the serviceability of this garment in alternate solvents, the temperatures produced during the reclamation process in any solvent type may adversely affect the adhesive binder.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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