Kay Unger Jacket
Posted on Friday, November 21st
Description of Garment:
Black Jacket w/ velour appliqué
Manufacturer: Kay Unger
Care Label Instructions: Dryclean Only
Problem: This jacket contains a flock velour design. When drycleaned in perchloroethylene, the adhesive used in the flocking dissolved, causing the random loss of the floral design.
Responsibility: The manufacturer's. The manufacturer used an adhesive that was soluble in perchlorethylene. This caused the flock design to separate from the fabric when this jacket was drycleaned according to the care label instructions.
Recommendation: If this jacket fails when drycleaned in accordance with the care label
instructions, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: Explain the potential serviceability issues to the customer. Since this jacket may prove to be unserviceable when processed by the care label instructions, a signed release of liability should be obtained prior to acceptance. We have no data as to the serviceability of this garment in alternate solvents.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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