J & Co. Slacks

Manufacturer:

 J & Company

RN#: Not Available

Care Label Instructions: "Professionally Dryclean Only"

Problem: These slacks contained a powdered metallic coating that was affixed to the fabric with an adhesive binder. The adhesive binder dissolved when the slacks were drycleaned in perchloroethylene, resulting in a loss of the metallic coating.

Responsibility: The manufacturer's. This garment failed when drycleaned according to the care label instructions due to both the solubility and heat-sensitive nature of the adhesive binder.

Recommendation: If the above-mentioned damage occurs when these slacks are drycleaned in accordance with the care label instructions, it should be returned to
the place of purchase for a refund or exchange.

Drycleaner: Explain the potential serviceability issues to the customer. Since these slacks may prove to be unserviceable when processed by the care label instructions, a signed release of liability should be obtained prior to their acceptance for processing. Although we have no data as to the serviceability of this garment in alternate solvents, we are of the opinion that the temperatures generated during the reclamation cycle with any solvent type may affect the integrity of the adhesive binder .

The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.

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