Oscar de la Renta Dress
Posted on Friday, November 7th
Description of Garment:
Beige Dress w/ Hand Painted Design
Manufacturer: Oscar de la Renta
RN#: Not available
Care Label Instructions: "Dryclean Only"
Problem: The red pigment contained in the printed design partially dissolved when this dress was drycleaned in perchloroethylene, causing the color to transfer onto the beige portion of the fabric.
Responsibility: The manufacturer's. Because the application of the red pigment was faulty (soluble binding agents and (or) lack of proper curing) it became soluble when drycleaned in accordance with the care label instructions
Recommendation: If this dress fails when drycleaned according to the care label instructions, it should be returned to its place of purchase for a refund or exchange.
Drycleaner: Advise the customer that this dress may prove to be unserviceable when drycleaned as instructed by the care label. Because of the potential serviceability issue concerning this dress, we recommend that a signed release of liability be obtained prior to processing. We have no data as to the serviceability this garment in other solvent types.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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