Alice & Olivia Dress

Description of Garment:

 Dress w/ Metallic Coating

Manufacturer: Alice + Olivia

RN#: 107677

Care Label Instructions: "Professional Dryclean Only"

Problem: This dress contained a powdered metallic coating that was affixed to the fabric with an adhesive binder. When this dress was drycleaned in perchloroethylene, the adhesive binder dissolved, resulting in the loss of the metallic coating.

Responsibility: The manufacturer. This garment failed when drycleaned according to the care label instructions due to both the solubility and heat-sensitive nature of the adhesive binder.

Recommendation: If the above-mentioned damage occurs when this dress is drycleaned in accordance with the care label instructions, it should be returned to it's place of purchase for a refund or exchange.

Drycleaner: Explain the potential serviceability isues to the customer. Since this dress may prove to be unserviceable when processed by the care label instructions, a signed release of liability should be obtained prior to acceptance. Although we have no data as to the serviceability of this dress in aiternate solvents, we are of the opinion that the temperatures generates during the reclamation cycle, with any solvent type, may affect the integrity of the adhesive binder.

The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem. 

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