Posted on Friday, September 19th
Description of Garment:
Care Label Instructions: "Dryclean Only, Cover Trimming"
Problem: This dress contains a plastic trimming that is coated with a pigment that is soluble in standard drycleaning solvent perchloroethylene. When drycleaned, the pigment dissolved, resulting in a loss of color to the trimming.
Responsibility: The manufacturer. This dress failed when drycleaned according to the care label instructions. Although the trimming can be covered (with foil), to protect it, it is impossible to prevent solvent from permeating the protective covering during the drycleaning process.
Recommendation: If this dress fails when drycleaned according to the care label instructions, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: Explain the potential serviceability issues to the customer. Since this dress may prove to be unserviceable when processed by the care label instructions, a signed release of liability should be obtained prior to acceptance. We have no data as to the serviceability of this dress in alternate solvents.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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