Nicole Miller Dress

Description of Garment:

 Dress

Manufacturer: Nicole Miller

RN#: Not available

Care Label Instructions: Dryclean Only

Problem: The fabric contains metallic and spandex yarns. When this dress was drycleaned as instructed by the care label (in perchloroethylene), both the spandex and metallic yarns shrank.

Responsibility: The manufacturer. The spandex yarns were over-stretched during the
manufacturing process and the metallic yarns are heat-sensitive. This caused the fabric o shrink during the drycleaning and reclamation processes.

Recommendation: If this dress fails when processed according to the care label instructions, it should be returned to the place of purchase for a refund or exchange.

Drycleaner: Explain the potential serviceability issues to the customer. Since this type of metallic yarn is sensitive to heat, it is our opinion that the temperatures required to reclaim hydrocarbon or silicone drycleaning solvents (by industry and government standards), will also cause shrinkage in this dress.

The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.