Posted on Friday, July 25th
Description of Garment:
Beige Print Dress
Care Label Instructions: "Dryclean Only"
Problem: This dress contains a pigment printed design that faded and changed color
when drycleaned in perchloroethylene.
Responsibility: The manufacturer's. The printed design contains pigments that became soluble when drycleaned in accordance with the care label instructions.
Recommendation: If this dress proves to be unserviceable when drycleaned according to the care label instructions, it should be returned to its place of purchase for a refund or exchange.
Drycleaner: Advise the customer that there is a possibility that this print could fail when drycleaned as instructed by the care label. Because of the potential serviceability issue concerning this dress, we recommend that a signed release of liability be obtained prior to processing. We have no data as to the serviceability of this garment in other solvent types.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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