Castle Starr Sport Jacket
Posted on Friday, July 18th
Description of Garment:
Beige Plaid Sport Jacket
Manufacturer: Castle Starr
Care Label Instructions: Dryclean Only
Problem: This fabric contains metallic yarns. When this sport jacket was drycleaned as instructed by the care label (in perchloroethylene), the metallic yarns shrank, causing the permanent distortion (wrinkling) of the fabric.
Responsibility: The manufacturer. The metallic yarns are heat-sensitive, causing them to shrink from the heat generated during the reclamation cycle.
Recommendation: If this sport jacket fails when processed according to the care label instructions, it should be returned to its place of purchase for a refund or exchange.
Drycleaner: Explain the potential serviceability issues to the customer. Because this type of metallic yarn is sensitive to heat, it is our opinion that the temperatures required to reclaim hydrocarbon or silicone drycleaning solvents (by industry and government standards), will cause similar damage to the fabric.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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