Dolce & Gabbana Dress
Posted on Friday, March 14th
Description of Garment:
Black Dress w/ Metallic Trim
Manufacturer: Dolce & Gabbana
RN#: Not available
Care Label Instructions: Dryclean Only
Problem: This dress is trimmed with a resinous metallic coating. The coating partially
dissolved drycleaned in perchloroethylene, causing the coating to peel from the trimming.
Responsibility: The manufacturer's. This garment failed when drycleaned according to the care label instructions, due to the solubility of the resinous coating in standard drycleaning solvent (perchloroethylene).
Recommendation: If the above-mentioned damage occurs when this dress is drycleaned in accordance with the care label instructions, it should be returned to it's place of purchase for a refund or exchange.
Drycleaner: Explain the potential serviceability issues to the customer. Since this garment may prove to be unserviceable when processed by the care label instructions, a signed release of liability should be obtained prior to acceptance. We have no data as to the serviceability of this dress in alternate solvents.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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