Posted on Friday, April 4th
Description of Garment:
Beige Hooded Winter Jacket
Manufacturer: Calvin Klein
Care Label Instructions: Dryclean only
Problem: This Jacket contains a bonded fabric. The adhesive binder contained in the bonded fabric partially dissolved when drycleaned in perchlorethylene, causing the face fabric to separate from the backing.
Responsibility: The manufacturer. The adhesive binder became soluble in standard drycleaning solvent (perchloroethylene) and was affected by the temperatures generated during the reclamation cycle.
Recommendation: If this jacket proves to be unserviceable when processed in accordance with the care label instructions, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: Explain to the customer that there are potential serviceability issues concerning this jacket. Because of this, a signed release of liability should be obtained prior to its acceptance for processing. We have no data as to the serviceability of this garment in alternative solvents. Because of the heat-sensitivity of the adhesive binder, we are of the opinion that this fabric may fail during the reclamation cycle used in any solvent type .
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
Sign-up for Home/Office Pick-up and Delivery Service
Fill out our delivery request form, and we'll promptly contact you to get you added to one of our routes.
Sign-up for the Newsletter
Get Michaels Fabricare discounts, dry cleaning news, garment care tips and more by simply signing up to our occasional eNewsletter.