Talbots Jacket

Description of Garment:

 Brown Jacket

Manufacturer: Talbots

RN#: Not available

Care Label Instructions: Dryclean only

Problem: This jacket contains a contains a fusible interfacing. When drycleaned (as instructed by the care label), the adhesive binder dissolved and migrated onto the surface of the fabric, causing discolorations that cannot be corrected.

Responsibility: The manufacturer. The adhesive binder became soluble in standard
drycleaning solvent (perchloroethylene) and was affected by the temperatures generated during the reclamation cycle.

Recommendation: If this jacket proves to be unserviceable when processed in accordance with the care label instructions, it should be returned to the place of purchase for a refund or exchange.

Drycleaner: Explain to the customer that there may be potential serviceability issues
concerning this jacket. Because of this, a signed release of liability should be obtained prior to its acceptance for processing. We have no data as to the serviceability of this garment in alternative solvents. Because of the heat-sensitivity of the adhesive binder, we are of the opinion that this fabric may fail during the reclamation cycle used in any solvent type.

The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.  

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