Crown Holder Polo Shirt
Posted on Friday, April 25th
Description of Garment:
White Polo Shirt w/ Leather Trim
Manufacturer: Crown Holder
Care Label Instructions: Hand Wash Cold, Hang Dry
Problem: The brown dyestuffs from the leather trimming became fugitive and transferred onto the shirt when this garment was processed as instructed by the care label. The resulting discolorations could not be removed without the removal of the trimming.
Responsibility: The manufacturer's. This shirt proved to be unserviceable when wetcleaned in accordance with it's care label instructions.
Recommendation: If this garment fails, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: Since there may be a potential serviceability issue concerning this shirt, we suggest that the customer be advised of the problem. A signed release of liability should be obtained prior to the acceptance of this shirt for processing.
The NCA's Garment Analysis Laboratory examines thousands of garments every year for serviceability and FTC care labeling accuracy. The featured garment is a recurring item received for evaluation and, in testing, has failed to meet minimum industry standards. We have included the name or trade name of the fabric, the manufacturer, the RN number, if available, and a brief description of the problem.
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